Use Conversational Replay
Make your Replay conversational with iAdvize and let your customers interact with your brand directly inside the Aploze Replay.
The Conversational Replay is an exclusive Aploze by iAdvize feature that allows your users to interact directly with your brand during an Aploze Replay session. Let's see our demo to understand all the potential of this new capability:
Before starting, you need to have 2 things:
- 2.Click on "Events" tab on the left sidebar
- 3.Click on the event where you want to enable Conversational Replay
- 4.Click on "Settings" tab
- 5.Select "Enabled" on Conversational Replay dropdown input:
- 6.Copy your eventID from your browser’s address bar: You eventID is the last portion of the url
…events/your-eventIdYou will need this ID later during your iAdvize campaign configuration.
- 4.Now, let’s set our custom targeting configuration:
- 5.In your targeting configuration, create a new targeting rule called "Open Replay Event"
- 6.Add a new condition:
- 7.Click on “Current page”, this condition is based on current page browsing
- 8.Select “contains” in “current page” select box
- 9.As a value, type
aploze-replay-your_event_id(with the event ID previously retrieved from your address bar in Aploze Admin)
- 10.Click on "Add"
- 11.Let’s select the behavior relative to our condition:
- 12.Click on "Notification"
- 13.Select “Chatbox”
- 14.Click on "Save" to register our new targeting rule
- 15.Our targeting rule is creating, let’s click on "Save" to register our Conversational Replay Campaign